Frequently Asked Questions

A. Other pillow brands only have a cover that is washable while the pillow itself can never be cleaned. Our shredded memory foam pillow  can simply be put in the washing machine and washed. Now you can be sure your entire pillow that surrounds your face is clean and healthy not only on the surface but all the way through!
A. Our pillows are dryer safe. Just toss it in the dryer on high setting.
A. Our Kool Flow Bamboo Shredded Memory Foam Pillows, SlimSleeper, 100% bamboo,and Cool-x gel fiber pillows are FULLY machine washable. All the other products have removable covers which can be washed. 
A. Yes, our pillows are not only hypoallergenic, they are also antibacterial and dust mite resistant.
A. We recommend washing every 6 months. 
A. You do not need to use a pillow case, it is totally up to your personal preference.
A. Our dimensions are as follows:
King 18 x 33 x 7
Queen 18 x 26 x 7
Standard 17 x 23 x 7
SlimSleeper King 18 x 33 x 5
SlimSleeper Queen 18 x 26 x 5
SlimSleeper Standard 17 x 23 x 5
A. Have no fear. Our pillows are vacuum sealed and rolled for eco friendly shipping. Opening the bag is the fun part! Once you open the bag the pillow will "grow before your eyes" to a full fluffy thickness in about 30 minutes
A. Both our regular and SlimSleeper pillows are okay for stomach sleepers. If you are a person who really prefers a thinner pillow and always sleeps on your stomach, the SlimSleeper was made for you.
A. Each morning when you are making the bed grab your pillow by opposite ends and squeeze it together and then pull it apart a few times this will make all of the memory foam pieces rebound completely so that it always stays like new. Also simply toss the pillow in the dryer every few months to rest the foam and give you the best results from your pillow.
A. Yes, the thickness is different. The Regular is 7 inches thick and allows you to adjust the thickness.  SlimSleeper is 5 inches thick and is not adjustable. Everything else is exactly the same.
A. All of our products have a 100% Money Back Guarantee. If for any reason you are not satisfied simply return it for a full refund, no questions asked. See our shipping and returns page for details.
A. Yes! we have secure online ordering.
A. ONLY the cover is removable and machine washable. You MUST REMOVE and wash the COVER. There is a fixed sub cover designed to keep the foam clean. The foam is NOT washable.
A. Yes. The Ortho-Seat is designed to provide relief from hard seating surfaces like floors.
A. Yes, it can be used both indoors and outdoors to provide comfortable seating wherever you go however it is not meant for heavy water applications.
A. Yes. It will provide the proper comfort and support that traditional padding does not provide.
A. No it is designed and available in one size which fits the majority of people.
A. No it was designed to be sporty and stylish in discrete black.